SOC 2 Type II
Annual independent audit covering security, availability, and confidentiality. [TODO: link to current report on request via security@].
Trust & security
How NPHub protects your data and your placements.
SOC 2 Type II certified. Backed by a money-back placement guarantee. Read what that means in practice.
Security and privacy controls.
Data minimization
We collect what we need to match you with a preceptor. Nothing more. Student PII is encrypted at rest and in transit.
Role-based access
Internal access to student and preceptor data is restricted to assigned coordinators and audited quarterly.
Vendor due diligence
Every sub-processor is reviewed for SOC 2 / ISO 27001 attestation before onboarding.
Breach response
Documented incident response plan with notification commitments compliant with US state breach laws.
Right to delete
Request deletion of your account and personal data at any time. We honor verifiable requests within 30 days.
Sub-processors.
The third parties that help us deliver the NPHub service. [TODO: confirm with internal security review before publishing real vendor names].
[TODO] Cloud hosting
Application and database hosting (US-region)
[TODO] Email infrastructure
Transactional and marketing email delivery
[TODO] Payments processor
Card, ACH, and payment-plan processing
[TODO] Analytics
Product analytics and session replay
[TODO] Customer support tooling
Ticketing and live chat
The Perfect Preceptor Promise.
If NPHub cannot find a vetted preceptor that fits your university's requirements, you receive a full refund. No time-limit fine print, no usage exclusions. Our incentives are aligned with yours: we don't get paid unless we place you.
Read the full terms on the guarantees page.
Legal.
Have a security or compliance question?
Procurement teams, university partners, and individual students all reach the same person.